Search found 9 matches
- Mon Mar 18, 2024 8:49 pm
- Forum: Worlds Support
- Topic: Items in My Suitcase are not rezzing across Hypergrid
- Replies: 10
- Views: 6958
Re: Items in My Suitcase are not rezzing across Hypergrid
Just saw this. Not sure why you're on Ilan's case, but you should list both the grid AND the region you visited. Many grids, including DiscoveryGrid, permit region owners to determine whether HG visitors can enter their region. Region owners might restrict HG visitors from bringing in content or the...
- Mon Feb 05, 2024 7:58 pm
- Forum: Other Support
- Topic: Vehicles won't move when sitting or boarding
- Replies: 15
- Views: 55356
Re: Vehicles won't move when sitting or boarding
I noticed this problem last year during my July airshow. It rarely happens with avatar rezzed vehicles (I sat/stood 100x with no problems), but it happens almost every time with script-rezzed vehicles. The engine script in the vehicle is receiving control events since the sound effects are triggered...
- Mon Apr 10, 2023 6:09 pm
- Forum: Using Kitely Market with Other Grids
- Topic: AVATAR NOT FOUND
- Replies: 19
- Views: 25097
Re: AVATAR NOT FOUND
We've removed the avatars belonging to that grid from our system (you had two similarly named avatars from that grid with different UUIDs). Please repeat the aforementioned steps again now. Timely note. Sometimes people choose to 'forget' aka delete their avatar from a grid, then return much later....
- Mon May 02, 2022 12:24 am
- Forum: Worlds Support
- Topic: Very hard to teleport to other grids
- Replies: 43
- Views: 49830
Re: Very hard to teleport to other grids
The voice server bug affects people hopping to/from grids with different Vivox server versions. Not all grids use Vivox, so hopping to/from a grid that has no Vivox voice service will not be affected by the bug in 6.5.3. Also, a new version of Firestorm that fixes this bug will be released soon afte...
- Sun Apr 17, 2022 6:36 am
- Forum: Worlds Support
- Topic: Very hard to teleport to other grids
- Replies: 43
- Views: 49830
Re: Very hard to teleport to other grids
Great turnaround on developing a fix, Beq!
And yes, I sent you an email about the problem. I tried logging into JIRA but couldn't recall my password (been a long while).
- Mon Apr 11, 2022 1:25 am
- Forum: Viewers Support
- Topic: how do I completely reset firestorm?
- Replies: 1
- Views: 4122
- Sun Apr 10, 2022 11:36 pm
- Forum: Worlds Support
- Topic: Very hard to teleport to other grids
- Replies: 43
- Views: 49830
Re: Very hard to teleport to other grids
I think I found the reason why FS 6.5.3 is giving Kitely people problems. More later. (Later arrived) This took a while to figure out. Many avatars had to hop (thank you all who helped) and viewer logs were inspected to determine the root cause. This helped to get a 100% repro case. Anyone who trave...
- Sat Apr 09, 2022 5:16 am
- Forum: Worlds Support
- Topic: Very hard to teleport to other grids
- Replies: 43
- Views: 49830
Re: Very hard to teleport to other grids
I will recommend the same in DG for the time being.
- Sat Apr 09, 2022 3:06 am
- Forum: Worlds Support
- Topic: Very hard to teleport to other grids
- Replies: 43
- Views: 49830
Re: Very hard to teleport to other grids
Hello. I ran a series series of tests yesterday with staff, a few others, and myself login in with local avatars to other grids including Kitely, then hopping to DiscoveryGrid. Everyone who tried made is OK from other grids to DG. Some people could hop to DG from Kitely while others could not. The p...