Loss of items I was working on

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Catya Smith
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Loss of items I was working on

Post by Catya Smith »

Hello, you helped Barnard Smith with a problem he had with his builds messing up. When you did, you backed up his world to another date, but no one notified me of this at the time it was being done.

The night before, I was working on several items for a store and now the items I was working on are gone! When I went to other world you made for him (backed up for him) all of my items were there, but now they are all in his name. These were items I was creating for a store, items such as hair, eyes, clothes, etc. now they are not in my name anymore and I cannot work on them!

Can you please find a way to restore my items to my name please!
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Ilan Tochner
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Re: Loss of items I was working on

Post by Ilan Tochner »

Hi Catya,

Were these all items in the sky level? If so, were there items in the sky level which you didn't create?

Did you import these items into Kitely or did you create them inside of Kitely?
Catya Smith
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Re: Loss of items I was working on

Post by Catya Smith »

I was working in the sky-you logged in right beside me when I was working on my store. Some of the items were imported and lots I made. Everything that I worked on before you reset to another date are gone in the normal world. In the copied world everything is in Barnard Smith's name, even though I was working on them.
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Ilan Tochner
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Re: Loss of items I was working on

Post by Ilan Tochner »

Hi Catya,

We'll see what we can do and get back to you.
Catya Smith
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Re: Loss of items I was working on

Post by Catya Smith »

Thank you
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Oren Hurvitz
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Re: Loss of items I was working on

Post by Oren Hurvitz »

I have copied the world to your account. In this copy you (Catya) are the owner of all the items. Simply enter this world and collect into your inventory all of the items that you had created. Then you can rez them in the main Cathbern Paradise OML world (the one in Barnard's account).

I added 80 KC to your account to cover 2 days' worth of using this world; please delete the world when you're done.
Catya Smith
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Re: Loss of items I was working on

Post by Catya Smith »

Thank you so much Oren, I really appreciate your help - I have saved everything and will delete the world.
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