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can't stay logged in
Posted: Sun Dec 11, 2022 12:48 am
by Arnie Berg
Hi I.T. guys.. I was wondering if anyone else is having staying connected issues. I log in and can only be logged in for 4 to 5 minutes at the most. I tried a different viewer, thinking that the viewer was having issues, but the other viewer does the same thing. Now I know it's either something to do with the server or something along those lines. Anyone?
Re: can't stay logged in
Posted: Sun Dec 11, 2022 1:12 am
by Ilan Tochner
Hi Arnie,
Please check your viewer packet loss. What values are you seeing?
Re: can't stay logged in
Posted: Sun Dec 11, 2022 1:31 am
by Arnie Berg
Re: can't stay logged in
Posted: Sun Dec 11, 2022 1:34 am
by Arnie Berg
Re: can't stay logged in
Posted: Sun Dec 11, 2022 1:39 am
by Ilan Tochner
Are you connected to the internet over a WiFi connections?
Re: can't stay logged in
Posted: Sun Dec 11, 2022 1:41 am
by Arnie Berg
yes, about 4 feet away from my router.
Re: can't stay logged in
Posted: Sun Dec 11, 2022 1:56 am
by Ilan Tochner
What type of Internet connection does your local network use? (cable, fiber, DSL, satellite, etc...)
Re: can't stay logged in
Posted: Sun Dec 11, 2022 2:17 am
by Arnie Berg
t mobile 5g home internet. We have a nasty wind and rain storm happening, so maybe it's causing issues. my download speeds top 120mps, but upload is only around 5 mbps
Re: can't stay logged in
Posted: Sun Dec 11, 2022 2:34 am
by Ilan Tochner
Heavy rain can definitely hurt your 5G connection to your ISP. See:
https://www.cnet.com/home/internet/how- ... -internet/